Refund Policy

If the service does not work within 7 days of activation and support cannot fix the problem, you get a refund.

When a refund applies

• The channels do not play on your device during the first 7 days after activation.
• You told support about the problem, and it could not be solved.

How to ask

Message us on WhatsApp from the contact page with your plan, the date of your order, the device you use and what goes wrong. Support first tries to get the service working. If that fails, the refund applies.

No automatic renewal

Plans are paid once for the period you choose and never renew by themselves, so no renewal charge can appear when a period ends.